Mozaik Underwater Cameras – Warranty Terms
GeneralAll products sold by Mozaik are sold along with a manufacturer’s warranty. The terms, limitations and period of the warranty are solely determined by the manufacturer and are marked on the product page and/or on the manufacturer’s web site.
TermsImplementing the warranty will be done by contacting either Mozaik or the Manufacturer by phone / fax or email. The customer must be able to show a receipt or proof of purchase from Mozaik Underwater Cameras. The communication will be done through Mozaik or directly with the manufacturer according to the manufacturer’s preference and conditions.
ShippingShipping back a product for warranty or repair must only be done after approval from Mozaik and with a given RMA (Return Merchandise Authorization) number. Returned shipments with no RMA will not be accepted.
Payment for repay under warranty shipmentsShipping products for repair under warranty– The customer pays for the shipping cost
Shipping back products after warranty repair in USA & Canada – Mozaik pay for shipping cost
Shipping back products after warranty repair outside USA & Canada – The customer pays for the shipping cost